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Not working on mac OS 10.6.6

by Matthijs035, 21 Feb 2011


Hi,
 
I've installed the MacOS software and the additional software on my iMac running MacOS 10.6.6. The TouchaTag green icon is present in my top bar and no updates are available. The reader is attached, a green light is on and system profiler shows it as attached as well:
CCID USB Reader:
 
  Product ID: 0x2200
  Vendor ID: 0x072f
  Version: 1.00
  Speed: Up to 12 Mb/sec
  Manufacturer:    
  Location ID: 0x1d100000
  Current Available (mA): 500
  Current Required (mA): 100
 
However, when I visit the Dashboard on the website, I can not register a tag, I keeps telling me that no tag can be read.
 
Any advise on how to proceed?
 
Kind regards,
 
Matthijs

‹ Advanced HTTP or WebLink Touchatag usb reader is not recognized on PC (windows) ›


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quit and restart the app

Submitted by radarboy on Sun, 2011-05-22 00:24.

i was having the same problem. you may have solved, but i will add the comment for future users.

the green light status on your reader should be flashing quickly, that means all is good. if the green light is constantly on , just quit the app and rerun it and hopefully it will flash quickly.

then go back to the dashboard online, and your tags should detect.

 

Same problem

Submitted by Freshcode on Thu, 2011-05-12 11:20.

Same problem here, got the reader working two times but it's buggy. Do you have the solution?

Same here and It's been this

Submitted by fighter on Mon, 2011-04-04 12:49.

Same here and It's been this for a while (months), the smartcard drivers did nothing to 10.5.8 either.

Whats happening Touchatag?!!?!